NORMA MILLER, RPR, CRR, CCP, CBC

Phone: (802) 233-3747  Email: norma@whitecoatcaptioning.com

SUMMARY:

Innovative and accomplished international captioner and captioning firm owner with demonstrated ability to deliver consistently excellent results. Pioneer in creating a specialized niche captioning firm focused on medical and technical education and conferences. Builds, leads, and retains high-performance teams by hiring, developing, and motivating the most highly skilled professionals in the field. Focused on outstanding customer service and building strong relationships with events organizers and academic professionals.


SELECTED CAREER ACCOMPLISHMENTS

White Coat Captioning UK Ltd
President and CEO  
08/2017 to current, Dorchester, England
Expanded operations to the UK to better serve UK and European clients. Registered in England and Wales. 

White Coat Captioning LLC
President and CEO
01/2014 to current, St. Albans, Vermont
Recognized need for creating a company that focuses on captioning in jargon-heavy fields. Launched specialized medical and technical captioning firm in response to that need.

Norma Miller CART
Owner Operator
01/2007 to 01/2014, St. Albans, Vermont 
Certified CART Provider and Captioner. Built and expanded business from local and onsite to include remote and international.

Court Reporter and CART Provider/Captioner    
01/1995 to 12/2006, St. Albans, Vermont
Freelance court reporter, including Federal Grand Jury, and CART provider/captioner.  

Live Subtitler
British Broadcasting Corporation
05/1993 to 08/1994, London, England
Recruited from court reporting career and retrained to become a live subtitler, Department of News and Current Affairs.


EDUCATION AND TRAINING

Associate of Science: Court Reporting
Champlain College, Burlington, Vermont, USA
Cum Laude


CERTIFICATIONS

  • Certified Realtime Reporter (CRR)
  • Certified Broadcast Captioner (CBC)
  • Certified CART Provider (CCP)
  • Registered Professional Reporter (RPR)
  • Certified Realtime Captioner (CRC)

ACTIVITIES AND HONORS

  • Member, National Court Reporters Association
  • Member, British Institute of Verbatim Reporters
  • Recipient, JCR Award for Best In Class: Service in Nonlegal Setting